FAQ: What Devices or Apps Do I Need?

The short answer: very little. There is no app to download, no platform account to set up, no wearable required. For a Mini Session, you need a quiet space to rest and a way to receive a message confirming the session. For a Full Session, you need a phone, tablet, or laptop with a camera and microphone for the 15-minute pre-consult and 15-minute feedback call. That is it.

Acupuncture.is is built around simplicity. The proxy acupuncture model means the practitioner does her work at her end while you rest at yours. Nothing in the model requires you to operate technology during the treatment window. The 29-minute Acu-Zone happens whether you are awake or asleep, on a sofa, in bed, or wherever you can rest comfortably.

For an RA Mini Session, the session is passive. You receive a confirmation that the treatment window is starting, you rest for 29 minutes, and you receive a treatment image afterwards by phone or email. No video, no live call, no software. You can be lying down with your phone face-down on the bedside table and still be receiving the session as designed. The only requirement is that you are reasonably still and resting somewhere safe and quiet.

For an RA Full Session, there is a 15-minute pre-consult conversation and a 15-minute feedback conversation, with the 29-minute treatment window in between. The pre-consult and feedback can happen by video call (Zoom, Google Meet, WhatsApp video, or similar), by phone call, or sometimes by voice note exchange depending on your preference and connectivity. Guadalupe will confirm the format with you before booking. The treatment window itself is the same as a Mini Session: passive, you rest, the work happens.

What you do not need: a meditation app, a heart rate monitor, a sleep tracker, a special headset, a quiet meditation room with cushions, an Apple Watch, an Oura ring, or any wellness-tech setup. These can be used if you already have them and want to track your responses, but they are not part of the service. The treatment is not delivered through technology in the way a guided meditation app delivers an audio session. The proxy model is different, and it asks less of your devices, not more.

What helps: a quiet room, a comfortable place to lie or sit, a glass of water nearby, your phone on do-not-disturb so you are not pulled out of the rest by notifications. Warm socks if your feet get cold. A blanket. That is the entire setup.

If you have very limited connectivity, please mention it when booking. The Mini Session in particular is well-suited to low-bandwidth situations, since the only digital interaction is a brief message exchange.

Related questions

Q: Do I need Zoom or any specific video platform?

A: No specific platform is required. For Full Sessions, Guadalupe will confirm the format that works for you when scheduling. Common options are Zoom, Google Meet, WhatsApp video, or a regular phone call. If you have a strong preference, just say so. Mini Sessions do not involve a video call at all, so the question does not apply. The aim is to make the technology side as simple as possible. If you can join a normal video call with a friend or colleague, you have what you need for a Full Session.

Q: What if my internet is unreliable?

A: Mini Sessions are well-suited to unreliable connections, since there is no live video component. You only need to be able to receive a message at the start and a treatment image afterwards. For Full Sessions, a stable connection helps for the consult and feedback portions, but if connectivity is patchy, the conversation can switch to a phone call or be rescheduled if needed. Mention any concerns when booking and Guadalupe will adapt the format. The treatment window itself does not depend on your connection.

Q: Can I do this on just my phone?

A: Yes. A phone is enough for everything. For Mini Sessions, the phone is only used for the booking confirmation and the treatment image afterwards. For Full Sessions, your phone can handle the video or phone consult portions. Many clients prefer using a phone because it is more portable and they can rest in any room. A laptop or tablet works equally well if you prefer a larger screen for the consult. There is no setup advantage to one device over another.

Q: Do I need headphones or anything for the rest period?

A: No. The 29-minute treatment window does not include audio you need to listen to. You can play soft music, nature sounds, or a quiet meditation if you find that helps you rest, but it is your choice and not part of the design. Some people prefer silence. Some prefer ambient sound. Both are fine. If you do use audio, keep the volume gentle so it supports rest rather than competing with it. The point of the rest period is to be still and receptive, not to be doing something.

Q: Do I need to install any software?

A: No software installation is required. There is no Acupuncture.is app. There is no proprietary platform you log into. Booking is handled by message and confirmation, payment is handled through standard payment links, and any video portion of a Full Session uses a platform you already have on your phone or laptop. The simplicity is intentional. The work belongs in the rest period, not in setting up technology to receive it.

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Next step. A Mini Session is the simplest way to experience the format. Quiet space, 29 minutes, nothing else needed. Pricing is in draft and confirmed before booking.